Terms of service

Terms of Service – MoldyMinds

Last Updated: October 2026

Welcome to MoldyMinds. These Terms of Service (“Terms”) govern your access to and use of www.moldyminds.com, including browsing the website, purchasing products, contacting us, and using any services provided through the website.

By accessing or using our website, you acknowledge that you have read, understood and agreed to these Terms. If you do not agree with these Terms, please do not use our website.

1. About MoldyMinds

MoldyMinds is a creative kids' activity and toy brand focused on products that encourage children to spend more time creating, playing and learning.

Our products may include:

  • UV DTF Stickers for Kids
  • DTF Stickers for Kids
  • Moulding & Colour Kits
  • DIY Activity Kits
  • Creative Toys
  • Craft & Activity Products
  • Other creative and trending products for children

Product availability may vary from time to time.

2. Eligibility to Use the Website

By using our website or placing an order, you confirm that you are legally capable of entering into a transaction under applicable law.

Parents, guardians or other adults should supervise children's use of products where appropriate and follow the instructions, age recommendations and safety information provided with the product.

3. Product Information

We make reasonable efforts to display product descriptions, images, colours, specifications and other information accurately.

However, actual product appearance may vary slightly due to:

  • Screen and device settings
  • Lighting conditions
  • Photography
  • Manufacturing variations
  • Differences in batches or materials

Such minor variations do not necessarily constitute a product defect.

We reserve the right to correct errors, update product information or modify product availability without prior notice.

4. Prices and Product Availability

All product prices displayed on our website are subject to change without prior notice.

MoldyMinds reserves the right to:

  • Change product prices
  • Modify discounts or promotional offers
  • Limit quantities
  • Discontinue products
  • Correct pricing or listing errors
  • Change product availability

If an obvious pricing or listing error occurs, we reserve the right to cancel the affected order and, where applicable, process the appropriate payment reversal.

5. Placing an Order

When you place an order through our website, you agree to provide accurate and complete information, including your:

  • Name
  • Mobile number
  • Email address
  • Shipping address
  • Payment information
  • Other information required to process your order

You are responsible for ensuring that the information provided at checkout is correct.

Once an order has been confirmed, changes or cancellations may not always be possible.

6. Order Confirmation

After placing an order, you may receive an order confirmation through email, WhatsApp, SMS or other available communication channels.

An order confirmation indicates that we have received your order. It does not necessarily guarantee that the product will be available in every circumstance.

MoldyMinds reserves the right to cancel an order in exceptional circumstances, including product unavailability, pricing errors, suspected fraudulent activity or other legitimate business reasons.

7. Payment

Customers must complete payment through the payment options made available on our website.

You agree to provide valid and authorized payment information.

Orders may be processed only after successful payment confirmation, unless a different payment arrangement is specifically offered by MoldyMinds.

8. Shipping and Delivery

We aim to dispatch orders within the estimated processing period displayed or communicated at the time of purchase.

Delivery timelines may vary depending on:

  • Delivery location
  • Courier partner
  • Weather conditions
  • Public holidays
  • Transportation delays
  • Operational circumstances
  • Other factors outside our reasonable control

Once an order has been handed over to the courier partner, delivery is subject to the courier company's delivery process.

Customers are responsible for providing an accurate and complete delivery address.

9. Return, Refund & Replacement

MoldyMinds generally follows a No Return & No Refund policy.

Returns and refunds are not normally accepted for:

  • Change of mind
  • Incorrect product selection
  • Personal preference
  • Product no longer being required
  • Products that have been opened or used
  • Minor variations in colour or appearance
  • Other reasons unrelated to product damage or a verified issue

Damaged Products

If you receive a damaged product, please contact us as soon as possible.

You may be required to provide:

  • Clear photographs of the damaged product
  • Photographs of the packaging
  • Order details
  • Unboxing video, where available

Please send the required proof to our official WhatsApp number:

+91 8796154194

After reviewing the evidence, if the damage is verified, MoldyMinds may provide a replacement, subject to product availability and applicable conditions.

For complete details, please refer to our Return & Refund Policy available on the website.

10. Children's Products & Adult Supervision

MoldyMinds products are designed to encourage creativity and activity among children.

Parents, guardians and caregivers are responsible for:

  • Choosing age-appropriate products
  • Reading product instructions
  • Following safety recommendations
  • Supervising children where necessary
  • Ensuring that products are used for their intended purpose

Small components, tools, moulds, colours or other accessories may present risks if used improperly or by children outside the recommended age group.

Please always follow the safety and age guidance provided with the product.

11. Intellectual Property

All content available on the MoldyMinds website, including but not limited to:

  • Brand name
  • Logo
  • Graphics
  • Product images
  • Photographs
  • Videos
  • Text
  • Designs
  • Website layout
  • Marketing materials

is owned by or licensed to MoldyMinds unless otherwise stated.

You may not copy, reproduce, modify, distribute, publish, sell or commercially exploit our content without prior written permission.

12. User Conduct

When using our website, you agree not to:

  • Use the website for unlawful purposes
  • Attempt to gain unauthorized access to our systems
  • Interfere with website functionality
  • Submit false or misleading information
  • Use another person's information without authorization
  • Attempt fraudulent transactions
  • Upload malicious software or harmful content
  • Copy or misuse our intellectual property
  • Engage in activities that could damage MoldyMinds or its customers

We reserve the right to restrict or terminate access where we reasonably believe these Terms have been violated.

13. Promotions and Discounts

From time to time, MoldyMinds may offer discounts, promotional codes, special offers or limited-time deals.

Promotional offers may have separate:

  • Validity periods
  • Product restrictions
  • Quantity restrictions
  • Eligibility requirements
  • Usage limits

Unless specifically stated otherwise, promotions cannot be combined with other offers.

MoldyMinds reserves the right to modify or withdraw a promotion where permitted by applicable law.

14. Third-Party Services

Our website may use third-party services such as payment gateways, courier companies, analytics providers, advertising platforms and other technology providers.

These services may have their own terms and privacy policies.

MoldyMinds is not responsible for the independent terms, policies or practices of third-party services that we do not control.

15. Website Availability

We aim to keep our website available and functioning properly, but we do not guarantee that the website will always be:

  • Available without interruption
  • Free from technical errors
  • Completely secure
  • Free from bugs or temporary failures

Website functionality may occasionally be affected by maintenance, technical issues, hosting problems or circumstances beyond our control.

16. Limitation of Liability

To the extent permitted by applicable law, MoldyMinds shall not be responsible for losses arising from circumstances beyond our reasonable control, including delays caused by courier partners, internet or technical failures, natural events, or other external circumstances.

Nothing in these Terms is intended to exclude or limit any rights or protections that cannot legally be excluded under applicable law.

17. Force Majeure

MoldyMinds will not be responsible for delays or failure to perform obligations caused by circumstances beyond our reasonable control, including natural disasters, extreme weather, strikes, transportation disruptions, government restrictions, technical failures, or other unforeseen events.

18. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use and protect personal information.

By using our website, you acknowledge that you have read the Privacy Policy.

19. Changes to These Terms

MoldyMinds may update these Terms of Service from time to time.

Updated Terms will be published on this page along with the revised “Last Updated” date.

Your continued use of the website after changes are published constitutes your acceptance of the updated Terms, subject to applicable law.

20. Governing Law

These Terms shall be governed by and interpreted in accordance with the applicable laws of India.

Any disputes will be handled in accordance with applicable Indian laws and the jurisdiction of the competent courts, subject to applicable consumer-protection and other legal requirements.

21. Contact Us

For questions regarding these Terms, orders, products or customer support, please contact us:

MoldyMinds
📞 Phone / WhatsApp: +91 8796154194
📧 Email: mindsmoldy@gmail.com
🌐 Website: www.moldyminds.com

MoldyMinds 🌈

DIY • Play • Learn • Imagine

Little Hands. Big Ideas. 💛